Https- Sparrow-csss.eoffice.gov.in ((new)) -

For the SPARROW system to function, ministries and departments must designate specific roles. These were clearly outlined in the Department of Personnel & Training's (DoPT) initial Office Memorandums when the system was launched. The key roles are:

| Problem | Possible Cause | Solution | | :--- | :--- | :--- | | | Network restriction or server downtime | Try accessing from a government NIC (National Informatics Centre) network, or wait and retry during off-peak hours (morning or late evening). | | Invalid credentials | Caps Lock on, forgotten password, or wrong User ID | Reset your password using the “Forgot Password” link. Contact the Nodal SPARROW officer in your department if the User ID is unknown. | | Digital signature not working | Expired DSC or missing browser plugin | Renew your digital signature certificate. Use Internet Explorer mode or a dedicated e-sign utility provided by your IT team. | | APAR status shows “Locked” | Deadline passed or action missed | You cannot modify a locked APAR. Contact the administrative section for unlocking with proper justification. | | OTP not received | Wrong mobile number linked to profile | Log in to your profile (if possible) and update the mobile number. Otherwise, file a request with your HR section. |

The SPARROW-CSSS portal at https://sparrow-csss.eoffice.gov.in is an indispensable tool for thousands of Central Secretariat Service and Stenographers Service employees. While it demands patience due to occasional technical glitches, its benefits—transparency, speed, and record permanence—far outweigh its challenges.

Recognizing the scale of the requirement, in , three key government entities—the National Informatics Centre (NIC), NICSI, and CSC E-Governance Services India Limited (CSC SPV)—signed a Memorandum of Understanding (MoU). This partnership aimed to provide a one-stop, managed, end-to-end solution for the deployment, rollout, hosting, and technical support of eOffice and SPARROW products to both central and state government organizations. This move was designed to scale up the digital infrastructure and ensure wider, faster adoption. https- sparrow-csss.eoffice.gov.in

| Action | Navigation Path | |--------|----------------| | Submit self-appraisal | APAR → Current Year → Edit → Submit | | Review pending APAR | Dashboard → My Tasks → Pending APARs | | Download final APAR | APAR → History → Year → Download PDF | | Update contact info | Profile → Personal Details → Save | | Change password | Profile → Change Password |

After login, you will see a role-based dashboard:

The successful implementation and adoption of https- sparrow-csss.eoffice.gov.in require a comprehensive strategy that includes: For the SPARROW system to function, ministries and

This portal is used by Central Government employees (specifically CSS/CSSS/CSCS cadres) to write, submit, and manage their Annual Performance Appraisal Reports (APAR) online.

Page 1. 25/1/2016/CS-II(A) Government of India. Ministry of Personnel, Public Grievances & Pensions. Department of Personnel & Tra... doptcirculars.nic.in sparrow - eOffice

SPARROW digitizes the entire lifecycle of an APAR, from its creation to its final acceptance. It is an online system that maintains a comprehensive performance appraisal dossier for each member of a service, whether they belong to a central or state government. The system provides a centralized platform where employees (the "officer reported upon"), their immediate supervisors (reporting officers), and senior reviewers (reviewing officers) can all interact efficiently. | | Invalid credentials | Caps Lock on,

In the push toward a truly , the days of dusty file cabinets and endless paper trails are finally numbered. For Central Government employees, particularly those under the Central Secretariat Staff Service (CSSS), a new acronym has become central to daily operations: SPARROW .

| Issue | Solution | | :--- | :--- | | | Click "Forgot Password" on the login screen. Use your registered mobile/email to reset it. | | Data Not Saved | This is often due to "Session Timeout." Always write long answers in a Word file first, then copy-paste and save immediately. | | Wrong Service Records | If Section A (Service History) is wrong, do not submit the APAR. Look for a "Service Record Correction" module or contact your Admin/ESTT section physically to correct the master data. | | Unable to View PDF | Ensure your browser's pop-up blocker is disabled. The APAR opens in a new tab/window. | | Link Expired | If the submission deadline is passed, you cannot submit online. You may have to submit a physical copy or contact the Nodal Officer for the CSS module to reopen the window. |

: Officers can submit their self-appraisals digitally.

The DoP&T has decided to implement the Smart Performance Appraisal Report Recording Online Window (SPARROW) system in respect of P... Ministry of Home Affairs