Trend Micro Deep Security Anti-malware Driver Offline Not Installed Today

For virtual machines protected via a Deep Security Virtual Appliance (DSVA):

: Run the following command to check if the Trend Micro hook driver is active in the Linux kernel: lsmod | grep tbhook Use code with caution.

On Linux, Deep Security builds a kernel module dynamically using dkms or hooks directly into the kernel via the vfenit and vfsFilter drivers. Step 1: Check Kernel Module Status For virtual machines protected via a Deep Security

Other endpoint security tools or aggressive group policies are preventing driver loading.

: If the agent attempts to compile the driver on the fly but fails, verify that your system has the correct kernel headers installed: RHEL/CentOS : yum install kernel-devel-$(uname -r) gcc make : If the agent attempts to compile the

Force the agent to re-examine its configuration and talk to the Deep Security Manager (DSM):

If your kernel is too new, you must download and import the latest into your Deep Security Manager. Step 3: Compile or Reinstall the Hook 4. Troubleshooting Agentless (VMware) Environments

sudo apt-get install linux-headers-$(uname -r) Restart the agent service: sudo systemctl restart ds_agent Use code with caution.

Verify the driver is loaded by running sc query vsepflt in an admin command prompt. 4. Troubleshooting Agentless (VMware) Environments