: Ensure SPLM is fully installed and configured on the machine before launching CADWorx.
Did this error start happening , or after a recent update/network change ?
If the port test fails, open the Windows Defender Firewall on both the server and workstation. Create an allowing TCP traffic through the designated SPLM port. 4. Refresh the License Seat via SPLM Dashboard
Before diving into fixes, it helps to understand what triggers this breakdown in communication. The most frequent culprits include: cadworx splm error 7502
Work through these diagnostic and repair steps sequentially to restore your CADWorx licensing connection. 1. Verify the SPLM Service Status on the Server
is a common licensing issue that occurs when the software is unable to communicate with the SmartPlant License Manager (SPLM) server. This error typically stops your workflow by preventing CADWorx modules from launching, often displaying the message: "Could not read data from SPLM server" .
The client machine cannot ping or communicate with the license server due to dropped connections, incorrect IP routing, or DNS resolution issues. : Ensure SPLM is fully installed and configured
In the server's SPLM utility, look for . Select Clear/Release Locked Licenses .
I can provide specific registry paths or command lines based on your setup. Share public link
Remote users on VPN often see Error 7502 because the license check-out times out. SPLM is sensitive to latency > 50ms. Borrow a license offline before leaving the office, or ask your IT team to increase the SPLM timeout value in the registry: Create an allowing TCP traffic through the designated
: If local configuration does not fix the issue, review the detailed error description by clicking OK on the error prompt and contact your technical support team with the specific error number and log.
The Intergraph SmartPlant License Manager (SPLM) manages software seats across workstations and networks. When CADWorx launches, it requests a license token from the designated SPLM license server. If you see , it generally means:
Enter the correct of your SPLM server and click OK . 2. Verify Firewall Exceptions
First, a quick definition: stands for Software Protected License Encryption Manager —the license management system used by Hexagon’s CADWorx suite.
: Ensure SPLM is fully installed and configured on the machine before launching CADWorx.
Did this error start happening , or after a recent update/network change ?
If the port test fails, open the Windows Defender Firewall on both the server and workstation. Create an allowing TCP traffic through the designated SPLM port. 4. Refresh the License Seat via SPLM Dashboard
Before diving into fixes, it helps to understand what triggers this breakdown in communication. The most frequent culprits include:
Work through these diagnostic and repair steps sequentially to restore your CADWorx licensing connection. 1. Verify the SPLM Service Status on the Server
is a common licensing issue that occurs when the software is unable to communicate with the SmartPlant License Manager (SPLM) server. This error typically stops your workflow by preventing CADWorx modules from launching, often displaying the message: "Could not read data from SPLM server" .
The client machine cannot ping or communicate with the license server due to dropped connections, incorrect IP routing, or DNS resolution issues.
In the server's SPLM utility, look for . Select Clear/Release Locked Licenses .
I can provide specific registry paths or command lines based on your setup. Share public link
Remote users on VPN often see Error 7502 because the license check-out times out. SPLM is sensitive to latency > 50ms. Borrow a license offline before leaving the office, or ask your IT team to increase the SPLM timeout value in the registry:
: If local configuration does not fix the issue, review the detailed error description by clicking OK on the error prompt and contact your technical support team with the specific error number and log.
The Intergraph SmartPlant License Manager (SPLM) manages software seats across workstations and networks. When CADWorx launches, it requests a license token from the designated SPLM license server. If you see , it generally means:
Enter the correct of your SPLM server and click OK . 2. Verify Firewall Exceptions
First, a quick definition: stands for Software Protected License Encryption Manager —the license management system used by Hexagon’s CADWorx suite.