Kerio Control Web Filter Is Not Activated Categorization Is Disabled Hot -

: The Kerio Control Web Filter requires a valid license. An expired license or lapsed Software Maintenance (SWM) subscription is the most common reason for the module to be disabled. If the license is not renewed, the Web Filter and other features will cease to function.

Open Logs > Error . Look closely to see if DNS response timeout or FAILURE: Invalid authorization codes continue to appear.

cd /opt/kerio/winroute ./tinydbclient "update SiteFilter set DetectReliability=0" /etc/boxinit.d/60winroute restart Use code with caution. Copied to clipboard

/opt/kerio/mailserver/kerio-control restart : The Kerio Control Web Filter requires a valid license

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If the issue persists after following all steps:

Ensure your Kerio Control Web Filter subscription is valid and has not expired. If it has lapsed, the filter will automatically revert to a trial mode or disable itself entirely after 30 days. 2. Check DNS Resolution and Connectivity Open Logs > Error

This specific error in Kerio Control—where the web filter is shown as not activated and categorization is disabled— typically stems from connectivity or authorization issues with the third-party categorization service, . Common Causes

: Kerio Control sends automated background DNS queries to verify connection stability. If it fails to receive a response 10 consecutive times within 1 minute, the firewall marks the connection as unreliable and automatically disables the Kerio Control Web Filter .

Sometimes the local database simply needs to be "kicked" to re-establish a connection with the cloud. If it has lapsed

Update the system database to disable automatic filter shutdown: ./tinydbclient "update SiteFilter set DetectReliability=0" Use code with caution. Restart the Kerio engine to apply changes instantly: /etc/boxinit.d/60winroute restart Use code with caution. Step 3: Clear Temporary Storage for License Validation

// 获取并刷新 URL 分类数据库的最新状态 api.post("settings/control/webFilter/getCategories");