ISO/IEC 25010: The Modern Benchmark for Software Excellence The quality of software systems has become a critical success factor for organizations worldwide. As software complexity grows, the need for a standardized approach to define and evaluate its "goodness" has led to the development of the ISO/IEC 25010 standard , part of the (Software Product Quality Requirements and Evaluation) series. This standard provides a comprehensive framework that goes beyond simple bug-tracking, offering a holistic view of software value. The Evolution of Quality Standards
The standard defines two primary models to assess software from different perspectives:
Recoverability: Recovers data and re-establishes the system state after a failure.
If you are a buyer (e.g., a bank purchasing a trading platform), write into your contract: "The supplier must demonstrate compliance with ISO/IEC 25010, specifically maintainability and security." iso iec 25010 pdf
Instead of relying on vague terms like "user-friendly" or "high-performing," the standard breaks software quality down into distinct, measurable characteristics and sub-characteristics. It serves as a universal language for developers, testers, project managers, and stakeholders to align on quality requirements. The Two Quality Models of ISO/IEC 25010
Appropriateness recognizability, Learnability, Operability, User error protection, User interface aesthetics, Accessibility Maturity, Availability, Fault tolerance, Recoverability Security
ISO/IEC 25010 was introduced as the successor to the older ISO/IEC 9126 standard . While 9126 provided a solid foundation, ISO/IEC 25010 is significantly more comprehensive, expanding the number of quality characteristics and sub-characteristics to better reflect modern computing environments like cloud services and mobile applications. The Two-Pillar Quality Model ISO/IEC 25010: The Modern Benchmark for Software Excellence
Relates to the outcomes of interactions when a product is used in a specific context. ISO - International Organization for Standardization 2. The Product Quality Model The product quality model consists of 8 main characteristics 31 sub-characteristics Perforce Software What Is ISO 25010? | Perforce Software
: Measures the impact of the software on the end-user in specific contexts.
The degree to which a product can replace another specified software product for the same purpose in the same environment. 2. The Quality in Use Model The Evolution of Quality Standards The standard defines
This model focuses on the static and dynamic properties of the software itself. It is divided into and 31 sub-characteristics.
The degree to which user needs are satisfied when using the product (Utility, Trust, Pleasure, Comfort).
The standard provides two primary, interrelated models for evaluating software quality: SciTePress - SCIENCE AND TECHNOLOGY PUBLICATIONS
Mapping the Evolution and Future Directions of ISO/IEC 25010
How easily can the system be moved from one environment to another?