If you have tried everything and still cannot log in, you can reset your Proximus modem to factory settings. This will erase all your custom settings (port forwarding, static IPs, etc.), but it will restore the original public WiFi username and password.
Here, Proximus explicitly displays your public WiFi username. It is usually one of the following formats:
Your username (ending in @proximuswifi.be ) will be displayed on the screen. Step-by-Step Retrieval via MyProximus App Open the app on your smartphone. Tap on your profile icon or the Products menu. Select your core internet subscription. Scroll down to Settings or Wi-Fi Hotspots . Locate your public Wi-Fi username. 4. How to Set or Reset Your Password
The most common mistake is entering your personal email address or your MyProximus login email. The public Wi-Fi network strictly requires the specific username generated by Proximus, which always ends in . 2. Forgotten Password proximus public wifi username and password
Once you tap to connect, a pop-up window (captive portal) should automatically open. If it doesn’t, simply open your web browser (Safari, Chrome, etc.) and try to visit any standard website, which will trigger the login portal. Enter your . Accept the terms of use, and you are good to go! For Laptops (Windows & macOS) Click on the Wi-Fi icon in your taskbar or menu bar. Choose Proximus Public Wi-Fi . Open your web browser (Edge, Firefox, Safari, Chrome).
Do not check your bank account or enter credit card information while on public Wi-Fi. 6. Proximus Public WiFi for Non-Customers
However, some users have reported difficulties in obtaining or using these vouchers. Moreover, frequent travelers or those requiring constant internet access might find the voucher-based system cumbersome. If you have tried everything and still cannot
Vanaf 1 december 2025 verdwijnt de optie Public wifi, waarmee u automatisch verbinding kunt maken met de beveiligde openbare wifi- Proximus Forum Save Wi-Fi name and password - Proximus
Ensure you type the full username, including the domain extension (e.g., yourusername@proximuswifi.be ).
If you are a Proximus internet subscriber (internet at home), you likely already have access to this service. How to Find Your Credentials It is usually one of the following formats:
: This typically follows the format yourname@proximuswifi.be .
On special occasions like World Wi‑Fi Day (June 20th), Proximus and Fon have offered , regardless of whether they are a customer. During such events, users can connect to the "PROXIMUS_FON" network and use a promo code to access the internet.
However, public WiFi networks, including Proximus, remain vulnerable to several security threats:
Many Proximus accounts limit the number of devices that can be logged in simultaneously using the same credentials. If you are trying to connect a tablet or laptop but are already logged in on your phone, you may need to disconnect one device first. Managing Your Hotspot Settings via MyProximus
If you cannot connect despite having your username and password, try these troubleshooting steps: